We accept cash, bank transfer and all credit and debit cards including visa, Mastercard and Amex.

We use the Zeller Eftpos Terminal. There is a 1.2% surcharge on all card payments, 1.4% surcharge on all mobile payments and 1.7% surchase on all MOTO payments. A manual card entry incurs a 1.7% + 25c surcharge, and pay by link incurs 1.7% + 25c surcharge for domestic and 2.9% + 25c for international.

All treatment packages purchased are non-refundable and non-exchangeable. Packages are valid only for the individual they are purchased for and cannot be transferred to another person.

Appointments booked using a package require a minimum of 48 hours’ notice for any cancellations or rescheduling.

• No-shows,

• Cancellations or reschedules within 48 hours, or

• Late arrivals that prevent the treatment from being performed in full

will result in the forfeiture of the treatment or pre-paid session, which will be deducted from your package.

Late arrivals may result in a shortened treatment time to avoid delays to subsequent appointments. If the treatment cannot proceed due to late arrival, the session will be forfeited.

By purchasing a package, you acknowledge and agree to these terms.

Packages are valid for 12 months only.

At The Beauty Edit, we are committed to providing exceptional service and results. To ensure fairness and consistency for all clients, the following Membership policy applies.

All memberships are non-refundable & non-cancellable under any circumstances. By entering into a membership agreement, you are committing to the full term and associated payments.

Appointments & Cancellations

Appointments booked using a membership require a minimum of 48 hours’ notice for any cancellations or rescheduling.

The following will result in the forfeiture of the treatment or pre-paid session (deducted from your package or membership):

• Failure to attend your appointment (no-show)

• Cancellations or rescheduling within 48 hours of your appointment

• Late arrival that prevents the treatment from being completed

Late arrivals may result in a shortened treatment time to avoid disruption to other clients.

If you arrive too late for the treatment to proceed, the session will be considered a forfeited appointment and will be deducted accordingly.

By purchasing a membership or treatment package, you acknowledge that you have read, understood, and agree to comply with the above terms and conditions.

We require payment on the day of your treatment. There may be a non-refundable deposit required to secure your appointment, as specified at time of booking.

If payment is not made in accordance with our Payment Policy, we reserve the right to pursue you for payment of our fees, outlays, interest and costs associated.

We have a 48-hour cancellation policy and patients who cancel their appointment with less than 48-hours’ notice will forfeit their booking deposit, if there is no deposit on file, we will charge the card you booked on $75.

If you require any assistance to cancel or reschedule an appointment, or if you have any further queries regarding our policies, please contact the clinic.

The Beauty Edit and associated staff reserve the right to refuse service at our sole discretion, in accordance with relevant legislation and guidelines.

Introduction

To meet your expectations about privacy and confidentiality, The Beauty Edit has operational processes and procedures to comply with: 

• Australian Privacy Principles (APPs), contained in the Privacy Act 1988; 

• Australian Direct Marketing Association (ADMA) Code of Practice, in relation to how we market to our customers; 

• Spam Act 2003, in relation to electronic marketing; 

• Do Not Call Register Act 2006, where we engage in telemarketing; and 

• Telecommunications Industry Standard 2007, where we engage in telemarketing. 

Collection

We collect information that is necessary and relevant to provide you with medical care and for the treatment and manage of our medical practice. This information may include your name, address, date of birth, gender, health information, family history, credit card, direct debit details and contact details. This information may be stored on our computer medical records system and/or in handwritten medical records. 

Wherever practicable, we will only collect information from you personally. However, we may also need to collect information from other sources, such as treating specialists, radiologists, pathologists, hospitals and other health care providers. 

We collect information in various ways, such as over the phone or in writing, in person in our clinic rooms, or over the internet, if you transact with us online. This information may be collected by medical and non-medical staff. 

In emergency situations, we may also need to collect information from your relatives or friends. 

We may be required by law to retain medical records for certain periods of time, depending on your age at the time we provide services.

Use and Disclosure

We will treat your personal information as strictly private and confidential. We will only use or disclose it for purposes directly related to your care and treatment, or in ways that you would reasonably expect that we may use it, for your ongoing care and treatment. For example, the disclosure of blood test results to your specialist, or requests for x-rays. 

There are circumstances where we may be permitted or required by law to disclose your personal information to third parties. For example, to Medicare, Police, insurers, solicitors, government regulatory bodies, tribunals, courts of law, hospitals or debt-collection, agents. We may on occasion provide statistical data to third parties for research purposes. 

We may disclose information about you to outside contractors to carry out activities on our behalf, such as an IT service provider, solicitor or debt-collection agent. We impose security and confidentiality requirements regarding how they handle your personal information. Outside contractors are required not to use information about you for any purpose, except those activities we have asked them to perform. 

Data Quality and Security

We will take reasonable steps to ensure that your personal information is accurate, complete, current and relevant. For this purpose, our staff may ask you to confirm that your contact details are correct when you attend a consultation. We request that you let us know if any of the information we hold about you is incorrect, or not current. 

Personal information that we hold is protected by: 

• securing our premises; 

• placing passwords and varying access levels on databases, to limit access and protect electronic information from unauthorised interference, access, modification and disclosure; and 

• providing locked cabinets and rooms for the storage of physical records. 

Corrections

If you believe that the information, we have about you is not accurate, complete or current, we ask that you contact us in writing (see details below). 

Access

You are entitled to request access to your medical records. We request that you put your request in writing and we will respond within a reasonable time. 

There may be a fee for the administrative costs of retrieving and providing you with copies of your medical records. 

We may deny access to your medical records in certain circumstances permitted by law. For example, if disclosure may cause a serious threat to your health or safety. We will always tell you why access is denied and the options you have, in response to our decision. 

Complaints

If you have a complaint about the privacy of your personal information, we request that you contact us in writing. In response to a complaint, we will consider the details and attempt to resolve the complaint.    

If you are dissatisfied with our complaint-handling or the outcome, you may make an application to the Australian Information Commissioner, or the Privacy Commissioner in your State or Territory. 

Patients who are dissatisfied have the right to make a complaint. We provide all patients with information beforesurgery, regarding the complaint mechanisms available including:  

• Raising and resolving the complaint directly with the practitioner who provided the surgery 

• Accessing the clinic or facility’s complaint process 

• Making a complaint to AHPRA, the Health Care Complaints Commission,  or the Office of the Health Ombudsman (in Queensland) 

• Medical practitioners must ensure any non-disclosure agreement (NDA) they use makes clear that a patient, or a person on behalf of the patient, can still make a complaint to AHPRA, the Health Care Complaints Commission, or the Office of the Health Ombudsman (in Queensland). 

Overseas Transfer of Data

The Beauty Edit may transfer personal information to countries outside Australia. We will only do so in compliance with all applicable Australian data protection and privacy laws. We will take reasonable steps to protect personal information, no matter what country it is stored in, or transferred to. 

Contact

Please direct any queries, complaints, or requests for access to medical records to:

hello@thebeauty-edit.com.au

Item 1. TERMS

By accessing the website thebeauty-edit.com.au, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. USE LICENSE

Permission is granted to temporarily download one copy of the materials (information or software) on The Beauty Edit website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• modify or copy the materials;

• use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

• attempt to decompile or reverse engineer any software contained on The Beauty Edit website.

• remove any copyright or other proprietary notations from the materials; or

• transfer the materials to another person or “mirror” the materials on any other server.

3. DISCLAIMER

The materials on The Beauty Edit website are provided on an ‘as is’ basis. We make no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, we does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. PHOTO DISCLAIMER

Before and after photos are not guarantees that your results will be the same or even similar. Each patient’s results will be different.

Other images on this website are copyright commercial stock images, they are not patients. These images may have been enhanced and corrected and do not represent actual patient results.

5. LIMITATIONS

In no event shall our practice or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on our website, even if we or an authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

6. ACCURACY OF MATERIALS

The materials appearing on the The Beauty Edit website could include technical, typographical, or photographic errors. We not warrant that any of the materials on its website is accurate, complete or current. We may make changes to the materials contained on its website at any time without notice. However we do not make any commitment to update the materials.

7. LINKS

The Beauty Edit has not reviewed all the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by us of the site. Use of any such linked website is at the user’s own risk.

8. MODIFICATIONS

We may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

9. GOVERNING LAW

These terms and conditions are governed by and construed in accordance with the laws of Queensland, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of those courts.